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Governing the Agentic Enterprise: A Governance Maturity Model for Managing AI Agent Sprawl in Business Operations

ArXiv CS.AI21 Apr
auto_awesomeAI Summary

A new governance maturity model addresses the growing crisis of uncontrolled AI agent proliferation in enterprises. As autonomous agents rapidly multiply across business functions, most organizations lack proper oversight, creating redundancy and conflicts. This research provides frameworks for managing what researchers call 'agent sprawl' before it becomes unmanageable.

Key Takeaways

  • Only 21% of enterprises have mature governance models for autonomous AI agents in operations
  • Agent sprawl—proliferation of redundant, ungoverned AI agents—has become an urgent organizational challenge
  • New maturity model provides frameworks for enterprises to govern and manage AI agent deployment at scale

Only 21% of enterprises have mature governance for AI agents, creating widespread operational chaos.

trending_upWhy It Matters

As AI agents become core to enterprise operations, governance failures could lead to compliance violations, operational inefficiencies, and conflicting automated decisions. This research is critical for organizations scaling AI adoption, helping them avoid chaotic agent ecosystems. The low maturity rate (21%) suggests most enterprises lack clear guidance—making this framework timely and valuable for industry practitioners.

FAQ

What is agent sprawl and why is it a problem?expand_more
Agent sprawl refers to the uncontrolled proliferation of redundant, conflicting AI agents across business functions. It creates inefficiency, compliance risks, and operational conflicts when autonomous systems aren't governed consistently.
What does the governance maturity model provide?expand_more
The model offers frameworks and best practices for enterprises to implement, monitor, and scale AI agent governance—helping organizations move from chaotic sprawl to controlled, coordinated agent deployment.
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